Your records have value to AI companies.
AI companies want models that can handle the work inside a business, like pricing a job or answering a customer's complaint. To train and test those models, they license records from businesses that have kept years of that work.
AI models learn how to do real work by studying how your people did it.
Take one customer complaint. Its records hold what the customer reported, what your team found, the fix it chose and the credit that closed it. Public sources rarely carry that much detail. AI companies license records like these to train models on the steps a skilled team takes, in the order it takes them. They also test a model by checking its answer against what your team did and how the complaint ended.
One customer complaint
ExampleComplaintEmail
A customer writes in that something you delivered isn't right.
Job recordJob tracking software
Someone checks the work and notes what went wrong.
Email threadEmail
Your team suggests a fix, and the customer agrees to it.
Follow-up jobJob tracking software
The fix gets done, with notes on what it took.
CreditAccounting softwareOutcome
The customer gets a credit, and the complaint is closed.
What AI companies pay more for.
How many people
More people logging work means more records to license.
How to check
Count everyone who logs work in your systems.
How far back
A long run of records in one system shows how the work changed over time.
How to check
Count the years of complete records your system holds.
How complete
AI companies pay more when the records cover a piece of work from the first request to the final payment.
How to check
Log a completed piece of work from start to finish, and find how clearly every step from A to Z is covered. The more the better.
How free to license
Records that no contract holds back can go to more AI companies.
How to check
Look through your customer contracts for anything that limits how you use their records.
A license comes down to five terms.
A license lets one AI company use the records in its scope, for the purpose and length of time it states. The business and the original records stay yours.
Which systems and years go in, and what stays out.
You choose which systems and which years. Anything you leave off the list never leaves your business.
What the AI company may do with the records, like training and testing its models.
The license names each use it allows, like training or testing a model. Anything it doesn't name is off limits.
How names and contact details come out before the records leave your business.
Names and contact details are swapped for tags before any copy is made. You see the cleaned copy before it goes.
Whether one AI company gets sole use of the records, and for how long.
Sole use means one AI company has the records to itself for a set time, and no one else can license them until it ends.
How much you're paid, and when.
The license sets the amount and the dates you're paid on. We go over both with you before you sign.
Common questions
No. A license lets an AI company use the records, the way a photographer licenses a stock photo. You still own them.
The AI company makes an offer once it has seen what's in scope, so nobody can quote a figure before then. You decide whether to take it, and we help you weigh it.
Yes, unless your license gives one AI company sole use of them for a set time.
Models serve many users, and a competitor could be one of them. Keep anything you treat as a trade secret, like pricing or margins, out of scope.
A trained model can't unlearn what it has seen, so treat what you license as permanent. A license can require the AI company to delete its copy when the term ends, and anything you'd regret sharing should stay out of scope.
Yes, for records your business has the right to share. Customer contracts and privacy notices can limit that right, and we point out those limits early, before you sign anything.
Frontier AI labs and other companies that build models for business work. You see which AI company an offer comes from before you decide on it.
Turn records you already keep into new revenue.
Answer four questions and see whether AI companies want what you have.
Prefer to write? Email hello@sixonepartners.com.